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Digitizing F A Q
What is Digitizing?
Digitizing is to transform an image into an embroidery design for use in computerized embroidery machines.

What I'll have to pay for a design Digitizing?
Our minimum design charges are USD $ 15.00. Maximum Design Charges are USD $ 200.00. We charge USD$ 6.00 per thousand stitches for standard turnaround within 24 hours. For rush delivery, (within few hours) USD$ 8.00 per thousand stitches.

Normal editing (less than 30% of design stitches change) are FREE OF COST. Above 30% of design stitches change or addition / subtraction in design (apart from provided image) are charged USD $ 3.00 per thousand stitches or flat rate USD $ 10.00 which ever is higher.

Do you have a Stock designs for sale?
Yes... we have a Library of stock designs in various catagories. You can select the desired design(s) and buy them by providing the reference I.D.( given under each design ) through our order form. Payment process is same as described in How will I pay for my designs?

What type of image can I send for digitizing?
The designs images can be sent as VECTOR images like Corel Draw (CDR) or Adobe (EPS) which are best, you can also send JPEG, WMF, EMF, BMP, GIF, TIF, .fh*(free hand format). The images should be clear and bold with colors well marked and in good condition to process with digitizing. Clear artwork will allow us to give a precision to the design. Therefore, we prefer that the size of image should be big enough to show detail, but small enough to be manage in a portfolio.
You can also find the guidance on our Image guideline page.

Is there any guideline available for embroidery design sizes according to its placement?
Yes... we have a size guideline page to help you decide the size according to the placement of your design. It is necessary to decide the size of design before you send it to us. Sizing factors include height, width, position / placement where design is to be produce.

Is there a way to find out what my design will cost before my final order?
Yes... we have a free quote form to provide you with the exact cost before you confirm the order. You can fill out the form and attach the design image within the form and we will send you an actual digitized image of your design along with the cost for your approval and an order I.D. which will help you place a confirm order.

How can I place an order with
You can use our order form to place a confirm order for your design digitizing.

How will I pay for my designs?
We offer two types of payment options within our order form. One, you can pay by Credit cards ( visa, Master, Amex ). Once you submit the order form with the selection of credit card payment option, you will be guided to the secure online payment page, where you will fill out the required information to make payment. You will see the same CNM USA, LLC on your credit card statement.

Secondly, you can pay by wire transfer. If you submit the order form with the selection of wire transfer payment option, you will be guided to our bank information page so that, you can provide this information to your bank to make necessary arrangements for wire transfer. We will send the design upon confirmation of our bank.

How will I get my design design?
Once we receive your order and payment confirmation the design will be send through email attachment to your email address ( provided by you in the order form ) in your requested format. We can send you designs only in DOS supported formats. Most common is Tajima format. In case you need your design(s) other than DOS supported format Please specify in special instructions box of our order form.

What is the difference between Library and Gallery?
Library is the place where you can buy the stock designs in various catagories and Gallery provides you an option to view the quality of our previously done design. You can browse through Gallery pages and get some ideas for the new designs you want to create.

If you have any other questions, feel free to Contact us

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